Mahadev Books Refund Policy

We always value your purchase at Mahadev Book. Accordingly, we believe that it is our responsibility to refund the amount when appropriate. Please read the following policy to avoid any unnecessary confusion with respect to refunds or withdrawals in the future.

1. Criteria for Providing Refunds

Refund will be issued only in the cases stated herein

Blocked Transactions

We take such issues very seriously. Please notify us as soon as you notice any unauthorized transactions on your account. If these claims are proven to be true, such issues will be dealt with and refunds to the customers will be made.

Technical Problems:

A user may be entitled to a refund if there are any technical errors which restrict any payments via the system in question. Please provide additional details when contacting customer service.

  • Please read : Refunds will not be available in the case of changed minds, unwanted purchases by accident, or other personal issues.

2.Procedure Of Initiating A Refund

In order to apply for a refund, perform the following:

Make an Application

Email us at support@mahadevbook.social with your transaction details and the reason for requesting a refund.

Because of the technical problem I’ve got a few issues

First, the representative of the company makes no comments. Then, the company must offer some form of customer service.

Confirmation

Once verified, our representative will inform you of the ruling. Can you please update us when this information is available?

Post Decision

We have a style in which all active transactions will be executed in 7-10 working days. In the event of a new development within the company, customers will continue to receive emails with details of such developments.

3.Processing Time

After a request for a refund has been accepted, the time taken to process it depends on the mode of payment used by the customer and is as follows:

For Bank Transfer/ UPI

Approve refund request in a time period of about 5-7 business days.

For E-wallet System

Cases like these will take time of about 48 hours after the request is approved.

  • Please read : If the time frame provided for the refund passes, and you have not received your refund, contact us support.

4.Non-Refundable Cases

Refunds will not be processed under the following circumstances:

  • User negligence or abuse of the platform.
  • Violations of our terms of service.
  • Ineligible requests.

5.Disputes and Resolution

For cases like these where one is not satisfied due to the resolution offered regarding the request for a refund, the user may contact our support at support@mahadevbook.social. It is important to note that, we strive to provide you with an impartial and transparent process for your concerns to be dealt with.

6.Contact Us

For information or support related to the refunds, users are encouraged to approach Mahadev Book customer support with the following contact details.

Email support@mahadevbook.social

Global Edition has ended but not without a plan.